KCC Scams Update


28 July 2023
Dear Kent Residents

At the end of last week we were notified of a bird flu outbreak in Hythe. This week Trading Standards have been out door knocking across the area to warn and inform residents who may keep poultry.

There has been a rise in online concert ticket scams across social media channels so please let friends and family know to ensure they stay safe online when purchasing events across the summer.

For the latest scams alerts as we receive them please add us on Instagram or Facebook.

Kind regards

Victim Safeguarding Officer

Kent residents who keep chickens or pigeons in their back garden are being encouraged to register their pet birds with the Animal and Plant Health Agency (APHA) to better protect their feathered friends from Bird Flu.

Read the latest statement here


Lidl is currently recalling Potts’ TruffleMayonnaise with batch code: 18823 because Listeria monocytogenes has been found in the product.

Pack size: 230g
Batch code: 18823
Best before: July 2024

This recall is not applicable to all Lidl shops. Please speak to Lidl customer services to understand if your local store is affected.

Advice to consumers
If you have bought the above product do not eat it. Instead return it to the store you bought it from for a full refund. For further information contact

Scam concert tickets on TikTok

⛔ Kent resident purchased two concert tickets on TikTok via bank transfer but never received the tickets. When they contacted the seller to find out where the tickets were they then asked for more money to change the name on the ticket, however, the tickets were unnamed. The resident realised this was a scam and asked for money back but there has been no more contact from seller or a refund.

🚨 This is a scam.

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

Kent resident targeted by debt scammers

⛔ Resident had multiple phone calls and emails saying they owed money. They then received a call from a ‘charity’ offering to help. They used the name of an official charity offering help with debt but the website and phone number were not those of the charity.

🚨 This is a scam.

Beware of scammers targeting you during the Cost of Living Crisis For debt advice contact National Debtline 

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

We have had reports of residents in Kent targeted by ‘brushing’

⛔ Brushing is a deceitful technique used by online sellers to boost their sales by creating fake orders. These are then sent to unsuspecting member of the public whose details they have obtained fraudulently. Many online sites rate sellers by criteria including seller ratings. The order sent out then has a fake review on the sellers website, making them look legitimate and more ‘trustworthy’.

🚨 This is a scam.

Always be cautious when putting your personal information into website, even your name and address. Visit the Citizens Advice ‘Check if something might be a scam’ 

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

Report scams and get advice from Citizens Advice consumer helpline 
Watch Cost of Living Newscast Episodes

If you have information on doorstep criminals, counterfeit, fake or illegal goods, illicit tobacco, loan sharks or those selling restricted items to underage kids, call the charity Crimestoppers 100% anonymously on 0800 555 111 
Report to Crimestoppers

To report scams and get advice on consumer issues call Citizen’s Advice consumer helpline on
0808 223 1133.
Report to Citizens Advice


Trading Standards Checked carries out checks on traders so customers can have peace of mind when choosing a tradesperson to do work in their home.

Please help to keep your family and community safe. If you need work done in your home or garden, visit the website to find a safe local tradesperson.

Visit Trading Standards Checked

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