KCC Scams Update

25 August 2023
Dear Kent Residents

This week we received reports from Kent Police of courier fraud targeting residents in Ashford, Hythe, Ramsgate and Snodland. The police will never telephone and ask for your bank card and pin to be collected by a courier as part of an investigation. Please continue to warn friends and family so they stay safe.

For the latest scams alerts as we receive them please add us on Instagram or Facebook.

Kind regards

Victim Safeguarding Officer

 Kent Police report numerous reports of Courier Fraud across Kent:
– Ashford
– Hythe
– Ramsgate
– Snodland

❌ The residents were called from someone claiming to be from Hammersmith Police and were told that a family member had been arrested for committing fraud on their bank card and to call 999 for further information.

❌ Unknown to the resident, the criminal had not cleared the phone line so the resident thinks that they are speaking to the Police who instructs them that a courier would come to pick up their bank card and pin from their home as part of the investigation.

This is a scam.

❎ The Police never telephone and ask for your bank card and pin number to be collected by a courier to assist in an investigation.

❎ Always check the dialing tone after your call to ensure scammers are not still on the phone, use another telephone if possible or call a trusted friend first.

If a courier arrives at your property ring 999.

If you think that you may have been a victim of this or any other type of scam, then contact your bank immediately, which you can do by calling 159 and report it to Action Fraud at or call 0300 123 2040.

We have had reports of residents receiving scam messages on WhatsApp from recruiters.

When applying for jobs always check who you are sending your personal information to and that it is a legitimate recruiter.

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

Fake email impersonating DVLA sent to Kent residents

⛔ We have received information that Kent residents have received emails claiming to be from the DVLA asking them to fill out a form and provide bank account details.

This is a scam.

The resident noticed the website address appeared to be wrong and that DVLA do not usually ask for bank account details so they did not open the form.

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

Online Car Report Scam

⛔ Kent resident recently purchased a ‘car history report’ online. The link provided by the scammers did not work and showed a error page of code. No car history was ever given.

This is a scam.

When the resident looked on their bank statement they had been charged a different amount to that quoted at the time of purchase.

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

Action Fraud has received 468 reports in two weeks relating to fake emails claiming to be from Asda.

Watch out for these scam emails claiming you’ve won a free air fryer. The websites the emails link to are designed to steal your contact info and payment details.

✅ Report suspicious emails by forwarding them to:

The Compleat Food Group recalls various chilled pastry products because they may contain pieces of metal and plastic

⚠️ This includes chilled pastry products from Asda, Aldi, Tesco and Sainsbury’s.

Advice to consumers
If you have bought any of the above products do not eat them. Instead, return them to the store from where they were bought for a full refund.

For information on the Tesco recall

For more information on the Asda, Sainsbury’s and Aldi recall


Product Safety Alert: Magnetic Reusable Water Balloons (PSA6)

The Office for Product Safety and Standards (OPSS) has issued a Product Safety Alert for magnetic reusable water balloons, which present a risk of severe injury or death if two or more magnets are ingested (swallowed).

Advised Action from OPSS
– If you possess reusable water balloons with accessible magnets, stop using the products and dispose of them safely, keeping them away from children.
– Be aware of signs that could indicate accidental ingestion in children, like vomiting and stomach pain.
– Seek immediate medical attention if you believe a magnet has been swallowed.
Contact the seller you purchased the product from, as you may be entitled to a refund under consumer protection regulations.

Full details here

Report scams and get advice from Citizens Advice consumer helpline 
If you have information on doorstep criminals, counterfeit, fake or illegal goods, illicit tobacco, loan sharks or those selling restricted items to underage kids, call the charity Crimestoppers 100% anonymously on 0800 555 111 
To report scams and get advice on consumer issues call Citizen’s Advice consumer helpline on
0808 223 1133.


Trading Standards Checked carries out checks on traders so customers can have peace of mind when choosing a tradesperson to do work in their home.

Please help to keep your family and community safe. If you need work done in your home or garden, visit the website to find a safe local tradesperson.

Please share with your community


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