KCC Scams Update


1 September 2023
Dear Kent Residents

This week we received reports from Kent Police of courier fraud targeting residents in Sevenoaks. The police will never telephone and ask for your bank card and pin to be collected by a courier as part of an investigation. Please continue to warn friends and family so they stay safe.

For the latest scams alerts as we receive them please add us on Instagram or Facebook.

Kind regards

Victim Safeguarding Officer

Kent Police report numerous reports of Courier Fraud in Sevenoaks, Kent.

❌ The residents were called and told they were the calling from Hammersmith Police Station. The scammer said they need to help the Police catch fraudsters working at their bank branch and to withdraw money from their account. A courier would call at their house to collect.

This is a scam.

Watch this film from West Midlands Police

❎ The Police never telephone and ask you to withdraw money from your Bank to be collected by a courier to assist in an investigation. Nor ask to collect your Bank Cards by a courier for the same reason.

If you think that you may have been a victim of this or any other type of scam, then contact your Bank immediately, which you can do by calling 159 and report it to Action Fraud at or call 0300 123 2040.

Bird flu restrictions lifted in Elham – but Kent urged to remain vigilant

The last of the disease control measures put in place near Elham, Folkestone and Hythe, following confirmation of the highly pathogenic (HPAI) H5N1 strain of bird flu in a commercial poultry premises in the area in July, has been lifted.

“All Kent bird keepers should continue following Defra rules and immediately report any signs of the disease in their birds to the Defra Rural Services Helpline on 03000 200 301” Sam Padfield – Kent Trading Standards Operations Manager

Full press release here

Kent resident scammed with holiday package on social media

⛔ Resident saw a holiday package on social media and booked it online giving two payments that totaled over £1000. The company never booked the holiday and they were blocked when trying to find out information.

This is a scam.

When the resident contacted their bank, the bank declined their claim and they did not receive a refund or compensation.

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133 or report to Action Fraud on 0300 123 2040.

A problem with UK’s air traffic control system on Monday 28 August has caused some delays and cancellations to flights.

ABTA advice about your rights

Scams impersonating financial regulator double

The Financial Conduct Authority (FCA) said its impersonators aim to get people to hand over money or sensitive information, such as bank account PINs and passwords. The public reported more than 7,700 instances of this type of scam to the FCA’s contact centre so far this year.

Read more on BBC 

Just Crisps recalls Sea Salt & Apple Balsamic Vinegar Potato Crisps because they contain milk which is not mentioned on the label

Product details
Sea Salt & Apple Balsamic Vinegar Potato Crisps
Pack size: 40g and 150g
Best before: 8th April 2024

Advice to consumers
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return it to the store from where it was purchased for a full refund or contact

Full information here


Report scams and get advice from Citizens Advice consumer helpline 
Watch Cost of Living Newscast Episodes

If you have information on doorstep criminals, counterfeit, fake or illegal goods, illicit tobacco, loan sharks or those selling restricted items to underage kids, call the charity Crimestoppers 100% anonymously on 0800 555 111 
Report to Crimestoppers

To report scams and get advice on consumer issues call Citizen’s Advice consumer helpline on
0808 223 1133.
Report to Citizens Advice


Trading Standards Checked carries out checks on traders so customers can have peace of mind when choosing a tradesperson to do work in their home.

Please help to keep your family and community safe. If you need work done in your home or garden, visit the website to find a safe local tradesperson.

Visit Trading Standards Checked

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