Storm Eunice & South Eastern Trains – 18th Feb 2022

Since our last newsletter, the Met Office has updated its forecast and issued a red weather warning and an amber weather warning for gale force winds on Friday as a result of Storm Eunice.

As a safety precaution because of the forecast, there will be a 50mph speed restriction across most of the Southeastern network from the start of service until at least 18:00 and some trains will be cancelled.

We are unable to guarantee that journeys can be completed

Due to the probability of trees and debris being blown on to the tracks, we strongly advise you do not travel on Friday.

If you do decide to travel then we can’t guarantee that you’ll be able to complete your journey and replacement transport may not be available.

To make things easier for you, if you’ve already bought your ticket for Friday you can use it today or on Saturday at no extra cost, or  you can apply for a refund.

How does this affect my journey?

A number of trains have been cancelled tomorrow, a summary of which is detailed below. Further cancellations and alterations will be confirmed later today.

Because of the nature of the storm, there are likely to be further cancellations, delays and disruption on the day.

• Trains between Hastings and London Charing Cross will not run between London Bridge and London Charing Cross.
• Peak hour trains between the Medway Towns and London Cannon Street will not run either in the morning or evening.
• Peak hour trains between Hastings / Ashford International / Tonbridge and London Cannon Street will not run either in the morning or evening.
• There will be a reduced service from the Hayes, Woolwich, Sidcup, Bexleyheath and Grove Park Lines to Charing Cross

Tickets valid for Friday eligible for refunds

If you have already bought your ticket for Friday, you will be able to use it on  Saturday at no extra charge (or apply for a refund).

If you’re using an Advance ticket dated for Friday on either Thursday or Saturday, you should try to travel as near as possible to the original time stated on your ticket.

Services which run to/from Victoria via Chatham in the morning and evening peaks will be busier than normal on Friday.

If you do decide to travel then we can’t guarantee that you’ll be able to complete your journey and replacement transport may not be available.

On Friday you will be able to use the following services to complete your journey at no extra cost:

• London Underground services between our London Terminals (not St Pancras)

Assisted travel

If you have booked passenger assistance for tomorrow we recommend you contact the national Passenger Assistance Hotline to discuss alternatives:

Telephone: 0800 783 4524

Text Relay number: 1 8001 0800 783 4524