KCC Scams Update


12 April 2024
Dear Kent Residents

This week we have received multiple reports of cold callers across the county. Criminals work in the hopes of catching you off guard so that you will not realise it is a scam until it is too late. Please continue to warn friends and family of the latest scams as they happen.

For the latest scams alerts as we receive them please add us on Instagram or Facebook.

Thank you.

Kind regards

Victim Safeguarding Officer

We have had reports of cold callers targeting Kent residents in Folkestone for spray foam removal

⛔ Cold callers work by trying to get a visit to your home at short notice. Recent reports state the callers are trying to find Kent residents who have had spray foam in their loft and that it needs to be removed as it is a fire risk and non-compliant.

Never agree to any work from a cold caller!

⚠️Spray foam insulation should always be removed by a trained professional.

Read more about spray foam

For advice and to report contact Citizens Advice on consumer helpline 0808 223 1133.

We want to remind residents that Kent Police have received a large number of reports for Courier Fraud across Kent

❌ Residents receive a call from the Police and they either need to give their address for a courier to come and get their bank card or money. The scam can change from having a family member arrested and you need to call 999 or that fraud has taken place on your account.

These are all scams.

❎ The Police never telephone and ask your bank card and pin number to be collected by a courier or withdraw cash to assist in an investigation.

If a courier arrives at your property ring 999. If you think that you may have been a victim of this or any other type of scam, then contact your bank immediately, which you can do by calling 159 and report to Kent Police.

Kent resident targeted by payment scam

The resident had a phone call saying money was owed and they needed to make a payment. They made a payment of £85. The following day they had another phone call saying a warrant was being issued for their arrest they needed to make another payment.

If you get an unexpected call saying you owe money, Stop, Think! Do you owe any money and if you do are you sure they are calling you?

For advice and to report contact Citizens Advice consumer helpline 0808 223 1133.

If you have made a payment to a scammer contact you bank, you can dial 159.

Product information
Brand: RIO The Beauty Specialists
Model/product code:
Batch code: 059920
Sales period: December 2023 to February 2024

More information

This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.

Product details
Pack size: 650ml
Batch code: L4031BC020
Best before: January 2026

More information

Looking for a great place to eat in Kent? The Food Standards Agency has the latest food recalls and an online food hygiene rating checker.

Get the latest food recalls


To report scams and get advice on consumer issues call Citizen’s Advice consumer helpline on
0808 223 1133.
Report to Citizens Advice

If you have information on doorstep criminals, counterfeit, fake or illegal goods, illicit tobacco, loan sharks or those selling restricted items to underage kids, call the charity Crimestoppers 100% anonymously on 0800 555 111 
Report to Crimestoppers
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Please help to keep your family and community safe. If you need work done in your home or garden, visit the website to find a safe local tradesperson.

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