Residents targeted by scam HSF phone calls

Residents are being called and told they are eligible for the Household Support Fund.

What happens:

The caller says they are from the local council
They ask for the resident’s bank details so £250 can be transferred

The Household Support Fund (HSF) will not ask for your bank details, as a voucher is sent via post, text or email.

Report scams to Action Fraud 0300 123 2040
For advice, contact Citizens Advice consumer helpline 0808 223 1133
If you give your bank details to a scammer alert your bank immediately

Please warn family members, friends and neighbours in the area!

DOORSTEP CRIME IS FINANCIAL ABUSE

Help us prevent vulnerable people from becoming victims of doorstep crime and financial abuse. Watch the video and learn to spot the signs of doorstep crime and financial abuse. Please help to protect your family members, neighbours and friends.

We know doorstep criminals tell us our roof tiles are loose, our chimney stacks are dangerous, our trees are diseased and our driveways need jet washing.

Help keep your community safe. Report doorstep criminals as soon as you see them or tell your local Community Warden or Police Officer.

Even if you’re not sure if they are a criminal tell us anyway, we want to know.

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You can view our Privacy Notice at any time. It explains what personal data we hold about you, how we collect the data and how we may use and share information about you. We are required to give this information under the data protection law.

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer helpline on 0808 223 1133
Consumer Advice scam s action line on 0808 250 5050
Monday to Friday from 9am to 5pm.